Contact Administration


IMPORTANT: Please read this carefully!

Please use this "contact us" page ONLY when you have issues with logging in or registering on this forum!

Please check your spam folder if you're awaiting activation. The email is sent instantly and might take up to a few minutes to arrive (depending the email service), however, providers like msn, hotmail and yahoo might consider the activation email spam.
This also means that if we reply to your message about not having received the email, it will also be marked as spam!

Do NOT use this page for asking questions about the Sims Freeplay (or any other game). Search the forum for answers or post a new question if you can't find the answer. We simply lack the time to help everyone individually.

If you have technical issues or problems with the in-game store, contact Firemonkeys (or EA)!

All questions UNRELATED to forum logging in issues or registration will be ignored!

This forum is NOT run by EA or FM!

Make sure to include your username/email address in the message if you're not able to enter your details (often happens with login issues). Also specify what happened to speed up the process.

Thank you!

Username must be between 5 and 20 long and use only ASCII characters, so no special symbols.

Please enter a valid email address, so we can contact you.